Strengthening Leading Global Professional Services with Augmented QA Center of Excellence (COE)
About the client
A leading global professional services firm offering solutions across health, retirement, risk management, and more, faced challenges with their centralized Quality Assurance (QA) Center of Excellence (COE). Supporting multiple business units, their lean QA team needed additional resources and expertise.
The Challenges
A Windows upgrade necessitated a quick build-out of a testing team.
Existing automation suffered from bulky code, high maintenance requirements, and incomplete coverage.
Lacking the knowledge and skills for accessibility testing, hindering accessibility certificate issuance.
Performance testing wasn't standardized or integrated, hindering application evaluation and benchmarking.
The Solution
- Bolstered the existing QA team with work packet-based engagements and staff augmentation.
- Dedicated accessibility engineers, auditors, and a practice head were deployed.
- Leveraged the existing UFT framework to optimize the automation suite with refactoring, functional upgrades, and faster roll-outs for customized applications.
- Standardized and integrated performance testing into the QA COE.
Services we offered
- Augmented QA Center of Excellence
- Application Expertise
Key Outcomes:
- 36% Faster Test Execution
- 30% Cost Reduction in Performance Testing
- 100% WCAG 2.0 Level AA Complliance.
